Question 1

What is the typical turnaround time?

Accepted Answer

Most orders ship within 2-5 business days. Rush orders are available for an additional fee — just let us know your deadline when requesting a quote and we'll do our best to accommodate.

Question 2

Do you have minimum order quantities?

Accepted Answer

No minimums. Whether you need 1 shirt or 1,000, we've got you covered. Our DTF transfer technology makes small runs just as cost-effective as large orders.

Question 3

How does pricing work?

Accepted Answer

Pricing depends on the product, quantity, number of print colors and complexity, and any additional services like graphic design. Request a free quote and we'll provide a detailed breakdown with no hidden fees.

Question 4

What file formats do you accept?

Accepted Answer

We prefer high-resolution PNG, PDF, or AI files. If you only have a low-res image or need design help, our team can recreate or enhance your artwork for an additional fee.

Question 5

Do you offer graphic design services?

Accepted Answer

Yes. Our in-house design team can create logos, mockups, and print-ready artwork from scratch or refine your existing designs. Just mention it in your quote request.

Question 6

What's the ordering process?

Accepted Answer

Request a quote with your project details, we respond within 24 hours with pricing and options, you approve your proof and pay, then we print and ship. You'll receive tracking info once your order ships.

Question 7

Can I see a proof before production?

Accepted Answer

Always. We send a digital proof for your approval before printing anything. We won't start production until you're happy with how it looks.